Everyone who has any sort of public-facing role

The Inventory is about how an organization is understood, trusted, and responded to. The people best positioned to sense that are the people who regularly interact with those served, funders, families, clients, donors, customers, community members, or the public.

Trust is built at the point of contact. If an organization is to increase its capacity to build trust, it will come down to improving the quality of those moments.

Subgroups gives you the option of generating reports for a portion of your organization.

Once subgroups is selected, create enough subgroups so that every participant will be assigned to one.

While you could build subgroups around roles, the Inventory will automatically produce a number of role-based results. Subgroups are most useful for organizational divisions, e.g., schools, marketing, sales, etc.

Subgroup reports will only be generated when their are five or more participants. If fewer than five, participants input will still reflect in the group report, but no subgroup report will be generated.

There is no limit to the number of subgroups in an Inventory. However, each respondent will only be reported in a single subgroup.

Yes. The Inventory is designed to produce longitudinal results across multiple administrations. The initial purchase of the Inventory includes the baseline and one check. Additional checks can be purchased at a discount as needed.

Longitudinal results are only reported at the system level. 

Look at your position on the Organizational Trust Map. That identifies your organization’s relationship to the narratives that define it. 

No judgment is being made here. Every organization is likely to find itself in each of the quadrants at some point, and even when there is some amount of narrative control that is rarely permanent.

Then go straight to recommended next steps. One tool always stands out, which is identified there. It is a tool that showed as having the least capacity combined with significant tension. Focusing on that tool is a leveragable moment.